WHAT IS MANAGEMENT?

Peter Drucker, the well-known American business professor and consultant, suggests that
the work of a manager can be divided into planning(setting objectives), organizing ,
integrating(motivating and communicating), measuring, and developing people.
-First of all, managers(especially senior managers such as company chairmen-and women- and directors) set objectives, and decide how their organization can achieve them. This
involves developing strategies, plans and precise tactics, and allocating resources of people and money.
-Secondly, managers organize. They analyse and classify the activities of the organization and the relations among them. They divide the work into manageable
activities and then into individual jobs. They select people to manage these units and
perform the jobs.
-Thirdly, managers practise the social skills of motivation and communication. They also have to communicate objectives to the people responsible for attaining them. They
have to make the people who are responsible for performing individual jobs form teams.
They make decisions about pay and promotion.As well as organizing and supervising the
work of their subordinates, they have to work with people in other areas and functions.
-Fourthly, managers have to measure the performance of their staff, to see whether the objectives set for the organization as a whole and for each individual member of it are being achieved.
-Lastly, managers develop people- both their subordinates and themselves.
Obviously, objectives occasionally have to be modified or changed. It is generally the job of a company's top managers to consider the needs of the future, and to take responsibility for innovation, without which any organization can only expect a limited life. Top managers also have to manage a business's relations with costumers ,suppliers,distributors, bankers, investors, neighbouring communities, public authorities, and so on,as well as deal with any major crises which arise. Top managers are appointed and supervised and advised (and dismissed) by a company' board of directors.
Although the tasks of a manager can be analysed and classified in this fashion, management is not entirely scientific.It is a human skill. Business professors obviously believe that intuition and 'instinct' are not enough; there are management skills that have to be learnt. Drucker, for example, wrote over 20 years ago that 'Altogether this entire book is based on the proposition that the days of the 'intuitive' manager are numbered', meaning that they were coming to an end. But some people are clearly good at management, and others are not. Some people will be unable to put management techniques into practice. Others will have lots of technoque, but few good ideas. Outstanding managers are rather rare.
Zubco,Raulet

TRANSLATION.
Что такое менеджмент?
Питер Дракер, известный американский профессор и консультант в области бизнеса, полагает, что работу менеджера можно поделить на планирование(назначение целей), организацию, интегрирование(мотивирование и общение), измерение, развивание людей.
-Прежде всего, управляющие( особенно старшие, такие как президенты компаний-мужчины и женщины- и директора) устанавливают цели, и решают, как организация может их достичь. Это включает в себя стратегии развития, планы и детальную тактику, и размещение человеческих и денежных ресурсов.
-Во-вторых, менеджеры организуют. Они анализируют и классифицируют деятельности организации и отношения между ними. Они делят работу на управляемую деятельность и затем на индивидуальные задания. Они выбирают людей, которые будут справляться с этими заданиями и выполнять работу.
-В-третьих, менеджеры практикуют социальные навыки мотивации и коммуникации. Им также приходится сообщать о целях людям, ответственным за их достижение. Они должны заставлять людей, отвечающих за выполнение индивидуальных работ, сформировать команды. Они принимают решения о зарплате и поощрениях. Наряду с организацией и контролем работы их подчиненных, им нужно работать с людьми в других областях и функциях.
-В-четвертых, менеджеры должны определять рабочие качества их штата, следить за достижением целей, установленных для организации в целом и для каждого отдельного её члена.
-Наконец, менеджеры развивают людей- и своих подчинённых и самих себя.
Очевидно, что иногда цели нужно изменять или заменять. Вообще, это работа главных менеджеров компании, рассматривать требования будущего и принимать ответственность за нововведения, без которых любая организация может ожидать только ограниченную жизнь.
Также топ-менеджеры должны заниматься деловыми отношениями с клиентами, поставщиками, распространителями, банкирами, инвесторами, соседствующими сообществами, органами гос.власти, и т.д., также как иметь дело с любыми кризисами, которые возникают. Главные менеджеры назначаются, контролируются и советуются(отклоняются) советом директоров компании.
Хотя задачи менеджера могут быть анализируемы и классифицируемы таким образом, управление не полностью научно. Это человеческий навык. Профессора в области управления очевидно верят, что интуиция и «инстинкт» не достаточны; существуют управленческие навыки, которые нужно изучать. Дракер, например, написал более 20 лет назад, что «В целом вся эта книга основана на суждении, что дни «интуитивного» менеджера сочтены», т.е. подходят к концу. Но некоторые люди хороши в управлении, а другие нет. Некоторые люди не смогут воплотить на практике методы управления. Другие будут обладать множеством методов, но у них будет мало хороших идей. Выдающиеся менеджеры довольно редки.

Peter Drucker, profesor cunoscut şi consultant de afaceri american, sugerează că
lucrul unui manager poate fi împărţit în planificarea (stabilirea obiectivelor), organizarea,
integrarea (motivarea şi comunicarea), de măsurare, precum şi dezvoltarea de oameni.
-Mai întâi de toate, manageri (in special senior manageri, cum ar fi preşedinte de companie-doamne, domni şi directori) obiectivele stabilite, şi să decidă modul în care organizaţia lor le pot atinge. Acesta
implică strategii de dezvoltare, planurile şi tacticile de precise, şi alocarea resurselor de oameni şi bani.
-În al doilea rând, managerii organiza. Ei analiza şi clasifica activităţile organizaţiei şi relaţiile dintre ele. Ei divizeaza munca in activitati manageriale şi apoi în locuri de muncă individuale. Ei selecteaza oamenii in scopul gestionarii acestor unităţi şi efectuarea muncii.
-În al treilea rând, managerii practică abilităţile sociale de motivaţie şi de comunicare. De asemenea, trebuie să comunice obiectivele persoanelor responsabile de atingerea acestora. Ei
trebuie să facă oamenii care sunt responsabile pentru îndeplinirea individuale de locuri de muncă sub forma echipe.
Ei a lua decizii cu privire la remunerare şi promotion.As precum şi organizarea şi supravegherea
activitatea subordonaţilor lor, acestea trebuie să lucrăm cu oameni în alte domenii şi funcţii.
-În al patrulea rând, managerii trebuie să măsoare performanţa personalului lor, pentru a vedea dacă obiectivele stabilite pentru organizaţie ca întreg şi pentru fiecare membru individual de ea au fost îndeplinite.
-În sfârşit, manageri de a dezvolta oameni atât subordonaţilor lor şi ei înşişi.
Evident, obiectivele, ocazional, trebuie să fie modificat sau schimbat. Acesta este, în general, locuri de muncă ale managerilor unei companii de top să ia în considerare nevoile viitoare, şi să îşi asume responsabilitatea pentru inovare, fără de care orice organizaţie se pot aştepta doar o viata limitata. manageri de top, de asemenea, trebuie să gestioneze relaţiile o afacere cu clienti, furnizori, distribuitori, bancheri, investitori, comunităţile învecinate, autorităţile publice, şi aşa mai departe, precum şi a face faţă oricăror crize majore care apar. Top managerii sunt numiţi şi supervizate şi sfătuit (şi a respins) de către o societate "consiliului de administraţie.
Deşi sarcinile unui manager pot fi analizate şi clasificate în acest mod, managementul nu este în întregime scientific.It este o deprindere uman. profesori de afaceri, evident, cred că intuiţia şi "instinct" nu sunt suficiente, există aptitudini de management care trebuie să fi învăţat. Drucker, de exemplu, a scris peste 20 de ani în urmă, că "În total, această carte întreagă se bazează pe ideea că de zile de la" intuitiv "managerul sunt numerotate", în sensul că acestea au fost apropie de sfârşit. Dar unii oameni sunt în mod clar bun la conducere, iar alţii nu sunt. Unii oameni nu vor avea posibilitatea de a pune în practică tehnici de management. Altele vor avea o mulţime de technoque, dar câteva idei bune. Remarcabil managerii sunt mai degrabă rare.

Vocabulary.
Complete the following sentences with these words.
achieved, board of directors, communicate, innovations, manageable, performance, resources, setting, supervise.

1.Managers have to decide how best to allocate the human, physical and capital .....
available to them.
2.Managers- logically- have to make sure that the jobs and tasks given to their subordinates are ......
3.There is no point in ....... objectives if you don't ....... them to your staff.
4.Managers have to ....... their subordinates, and to measure, and try to improve, their ........
5.Managers have to check wether objectives and targets are being .........
6.A top manager whose performance is unsatisfactory can be dismissed by the company's ...........
7.Top managers are responsible for the ........ that will allow a company to adapt to a changing world.

Answers:
1.resources
2.manageable
3.setting,communicate
4.supervise,performance
5.achieved
6.board of directors
7.innovations

Match up these verbs and nouns to make common collocations:
1.allocate - resources
2.communicate - objectives
3.develop - people
4.make - decisions
5.measure - performance
6.motivate - subordinates
7.perform - jobs
8.set - strategies
9.supervise - information







Questions to the video above:
1)Answer the questions:
1.What kind of challenges do organizations around the world face with?
2.What is BPM(Business Process Management)?
3.What are the advantages of BPM?
4.What benefits did a multinational financing company get after implementing BPM process of modeling and analysis?
5.Why did the multinational financing company continue to apply BPM?
6.What problems did a large specialty retailer face with?
7.What did the company change/introduce in its policy during the implementation of BPM?
8.What has changed after the implementing of BPM?
9.What problems did an Asian mobile communications service provider face with?
10.What has happened in Asian MCS after the implementing of BPM? What are the results?

2)What the words below were used for in the video:
1.Business process management;
2.toughest business challenges;
3.5 million USD;
4.advantages of BPM for Multinational financing company;
5.a large specialty retailer struggled;
6.increased sales by 30%;
7.needed more agility in its business and operations support system;
8.dynamic BPM;
9.industry frameworks.

3)True or False questions:
1.BPM is business product marketing.
2.Everyday organizations around the world face with mountain challenges.
3.BPM powered by Smart SOA from Intel can help you solve your toughest business challenges.
4.BPM cannot deliver fast payback in any economic climate.
5.The implementation of BPM helped a multinational financing company to save 10 billion USD.
6.A multinational financing company continued to apply BPM for continuous process improvement and for identifying ongoing cost savings.
7.A large specialty retailer faced with a problem of lack in qualified sales managers.
8.A large specialty retailer has implemented BPM in order to solve certain problems.
9.An Asian Mobile Communications service provider needed more agility in its business and operations support system.
10.BPM from IBM makes getting started and obtaining fast payback easy.

4)Fill in the following statements:
1.BPM is business ... management.
2.Everyday organizations around the world face with ...
3.BPM powered by ... from IBM can help you solve your toughest business challenges.
4.BPM can deliver fast ... in any economic climate.
5.The implementation of BPM helped ... to save 5 million USD.
6.A large specialty retailer has increased sales by ...
7.A large specialty retailer faced with a problem of ...
8.... makes getting started and obtaining fast payback easy.
9.An Asian Mobile Communications service provider needed ... in its business and operations support system.
10.... has implemented BPM in order to solve certain problems.

There comes a time
When we head a certain call
When the world must come together as one
There are people dying
And it's time to lend a hand to life
The greatest gift of all

We can't go on
Pretneding day by day
That someone, somewhere will soon make a change
We are all a part of
God's great big family
And the truth, you know love is all we need

[Chorus]
We are the world
We are the children
We are the ones who make a brighter day
So let's start giving
There's a choice we're making
We're saving our own lives
It's true we'll make a better day
Just you and me

Send them your heart
So they'll know that someone cares
And their lives will be stronger and free
As God has shown us by turning stone to bread
So we all must lend a helping hand

[Chorus]
We are the world
We are the children
We are the ones who make a brighter day
So let's start giving
There's a choice we're making
We're saving our own lives
It's true we'll make a better day
Just you and me

When you're down and out
There seems no hope at all
But if you just believe
There's no way we can fall
Well, well, well, well, let us realize
That a change will only come
When we stand together as one

[Chorus]
We are the world
We are the children
We are the ones who make a brighter day
So let's start giving
There's a choice we're making
We're saving our own lives
It's true we'll make a better day
Just you and me

PUBLISHED BY Rusulscaia ecaterina, Sorocovici cristina